If you're a stay-at-home Mom (SAHM) like me, you must probably depend on the internet for a big chunk of your social life.
And if you have an online business (say, selling items on multiply, sulit or ebay) or doing paid blogging, writing, transcription or virtual assistant work, you also depend on the internet a lot!
I recently had a problem with our DSL connection but our landline had problems (the handset has greatly suffered from the rough play our son subjects it to) so I couldn't contact PLDT's help line. I had to borrow our neighbor's handset just to reach them. One good thing gleaned from the experience though is that, next time I find myself in a similar situation (landline or internet problems), I could just as easily use my Smart (or Talk N Text) cellphone line and dial 171 for help, toll free!!! Even if I don't have any load, i'd still be able to contact them!
Nice, helpful thing to know, right?